Shipping policy
At Tawshia, we are committed to delivering your orders quickly and with the highest quality. Below is everything you need to know about our shipping and delivery process:
🚚 Delivery Areas
- We currently deliver to all regions across Saudi Arabia.
- We are working on expanding delivery to GCC countries soon.
⏱ Order Processing & Delivery Time
- Processing Time: 1 to 3 business days.
- Delivery Time: 2 to 5 business days, depending on the city.
- Delivery times may vary during holidays or peak seasons.
💳 Shipping Fees
| Order Type | Shipping Fee | Delivery Time |
|---|---|---|
| Orders over 150 SAR | Free | 2–5 business days |
| Orders under 150 SAR | 18 SAR | 2–5 business days |
| Express Shipping (optional) | +15 SAR | 1–2 business days |
🔍 Order Tracking
Once your order is shipped, you’ll receive a message with a tracking number so you can follow your shipment in real time.
📦 Important Notes
- Please make sure your shipping address and contact number are correct to avoid delays.
- If a delivery fails due to incorrect address or unresponsiveness, the customer will be responsible for any additional shipping charges.
- If you have any special instructions for delivery, feel free to leave them in the "notes" section at checkout.
For any questions or assistance, don’t hesitate to contact us via WhatsApp or Email.
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