Privacy policy

Last updated: May 15, 2025

At Tawshia, we value your privacy and are committed to protecting your personal data in accordance with applicable laws in the Kingdom of Saudi Arabia and the GCC region. This policy outlines how we collect, use, store, and share your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

  • Personal Identification Information: Name, phone number, email address, shipping address.
  • Order and Payment Details: Product details, billing address, payment method (credit card info not stored).
  • Marketing Data: Email address when subscribing to our newsletter.
  • Technical Data: IP address, browser type, device info, visited pages.

2. How We Use Your Information

  • To fulfill and deliver orders.
  • To respond to inquiries and provide customer support.
  • To send updates about your order.
  • To improve your experience on our website.
  • To send promotional emails (only with your consent).

3. Sharing Your Data

We do not sell or rent your personal data. However, we may share it with:

  • Shipping companies to deliver orders.
  • Payment processors for secure transactions.
  • Technical service providers to maintain our website.

All service providers are required to maintain confidentiality and data security.

4. Your Rights

  • Access or correct your personal data.
  • Withdraw consent at any time.
  • Request data deletion, within legal limits.

5. Cookies

We use cookies to improve your browsing experience and analyze traffic. You can control cookies via your browser settings.

6. Data Security

We take measures to secure your data. However, no internet transmission is entirely secure.

7. Policy Updates

This policy may be updated periodically. The latest version is always available on this page.

8. Contact Us

If you have any questions, please contact us at:
support@tawshia.com